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    why can't i log in on my cell phone

    Asked by movementtheaterstudio on February 18, 2014 at 08:40 PM

    i have tried many times to log into jotform on my cell via the iphone app and it keeps telling me I have the username/password incorrect.  I am using exactly the same username/password as I use on my computer

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    Answered by Cesar on February 18, 2014 at 10:22 PM

    Do make sure to use the username movementtheaterstudio and not your email address when trying to log in. 

    If it doesnt work I would suggest to verify you have the updated version of the app and respring the phone.

    Do let us know if the issue persists. Thank you.