Why my jotforms are so unstable?

  • Profile Image
    sulwynpropertyoncloud
    Asked on February 18, 2014 at 11:46 PM

    Dear Jotform,

     

    Please help me investigate why there were times when my forms are not loaded.

     

    Is it because we are using free account to create the forms

     

    The unstable forms affect our business, so please help

     

    one of our web: www.thecrestsingapore.net

     

    Regards

    Derek

     

  • Profile Image
    jonathan
    Answered on February 19, 2014 at 02:18 AM

    Hi Derek,

    We previously had issue with jotform.me domain which was rectified immediately.

    But you probably need to re-embed your form into your website just to be sure the recent update is applied to your form also.

    Please try this and observe. Inform us if issue persist.

    Thanks!