What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my jotforms are so unstable?

    Asked by sulwynpropertyoncloud on February 18, 2014 at 11:46 PM

    Dear Jotform,

     

    Please help me investigate why there were times when my forms are not loaded.

     

    Is it because we are using free account to create the forms

     

    The unstable forms affect our business, so please help

     

    one of our web: www.thecrestsingapore.net

     

    Regards

    Derek

     

    My Forms JotForm height jpg
  • Profile Image
    JotForm Support

    Answered by jonathan on February 19, 2014 at 02:18 AM

    Hi Derek,

    We previously had issue with jotform.me domain which was rectified immediately.

    But you probably need to re-embed your form into your website just to be sure the recent update is applied to your form also.

    Please try this and observe. Inform us if issue persist.

    Thanks!