Confirmation Emails going to the wrong user

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    alaspiur73
    Asked on February 19, 2014 at 09:14 AM

    HI, 

    Our web designer set up this jot form account because our original one was not working with our website.  The account was set up with his email address, password, and username.  We have changed the email address to our company address, but he still is receiving email confirmations upon receipt of payment.  I don't see his email anywhere on the site and don't know how to change the settings so that we does not receive emails with private payment information.

    Please let me know what we can do.

    Thanks, 

    Anna