What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Integrating Authorize.net - Email the customer what they purchased?

    Asked by TammiFunk on February 19, 2014 at 11:59 AM

    I have a page that I have created for to register for an event.  I have used the Authorize.net integration into my form.  When I submit the form, how do I set it up to go to a receipt page for the transaction and maybe email the customer what they purchased?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 19, 2014 at 01:22 PM


    When you say receipt page, are you referring to the receipt transaction that's provided by authorize.net after the user made the payment? If yes, sorry but I don't think that's possible. I believed this is done by authorize.net automatically through email so there is no need to do this I guess. You may create a thank you message with your form instead informing the users or emailing them with the copy of data including what they purchased, that's possible with Autoresponder.

    Hope this helps.


  • Profile Image

    Answered by TammiFunk on February 19, 2014 at 01:53 PM

    Ok, then I have a test product on there.  I filled out the form and submitted for payment, however where is the payment information sent?  B/c I can't find it in my authorize.net account. 


  • Profile Image
    JotForm Support

    Answered by EltonCris on February 19, 2014 at 02:39 PM


    Sorry but I don't think a test product with "0" value might work out. You should probably try it with 0.1 or more, just something that is not 0 or free.