What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What browsers are supported by Jotforms.........my form doesn't seem to work on a newer Mac (Safari browser).

    Asked by David M on February 19, 2014 at 12:57 PM

    What browsers are supported by Jotforms.........my form doesn't seem to work on a newer Mac (Safari browser).

    Page URL:
    http://form.jotform.us/form/40085217014140?

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    Answered by datasphere on February 19, 2014 at 01:30 PM

    Hi

    from my point of view all should be working

    Safari is based on Netscape technology if I am not mistaking,

    I tried Jotform form on GoogleChrome, Opera Mozilla Firefox and IE9 and all are working just fine.

    Perhaps you have some other issue, can you post your screenshot?

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    JotForm Support

    Answered by EltonCris on February 19, 2014 at 02:09 PM

    @David

    If you have replied to this thread, http://www.jotform.com/answers/335641, unfortunately we cannot find it here. You may however post your reply directly on the given thread so we can assist you further if that's a question.

    Thanks!

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    Answered by dmcroberts on February 19, 2014 at 02:22 PM

    Unfortunately I was at a customer site doing a demo and they had a Mac. My form has accordions (collapse / expand) and in Safari they were stuck closed (if that makes sense). They work in IE, Chrome, etc.

     

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    JotForm Support

    Answered by TitusN on February 19, 2014 at 03:26 PM

    Hello,

    Thank you for the feedback.

    I tested your form with Safari 5.1 with mac OS X (what version do you have?), and the form fields responded as expected.

    I also noticed some errors on your form which could cause some scripting conflicts with some browsers:

    On your conditional rules, there is an action which appears in two different conditions - If you place the same action in different conditions - the form might break its expected functionality.

    Delete hiding 3-Wrestler from rule #4 (this is because rule #1 will take care of this), and that should remove this potential problem. 

    Please let us know if this helps.