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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Allow sub-users to delete all submissions

    Asked by PacificNorthwestUniversity on February 19, 2014 at 02:18 PM

    Hello,

    Is there a way to allow a sub-user to delete all the submissions from a form? When we try to delete the forms we can a "Youd do not have access to this form. Oberations aborted" message. The user in question has access to edit and view submissions.

     

    Thanks,

    Cody

    Page URL:
    http://form.jotform.co/form/31577255611858

    Screenshot
    Submissions all submissions all message thanks hello
  • Profile Image

    Answered by EliezerN on February 19, 2014 at 03:28 PM

    Hi,

    There is no way to let a sub-user delete all the submission at once. Since you are not the original owner of the form you cannot do such action, just the original owner can. However, you can still delete the submissions, one at a time. 

    Please inform us if you need further assistance with this inquiry.

    Thanks

  • Profile Image

    Answered by newoceans on May 09, 2014 at 09:07 AM

    Hmm, not sure about letting a sub user delete submissions...

     

    I've created a few sub user accounts for my collegaues (they organize some events), so they can view the submissions. They're not allowed to change forms, which I can set in their sub user accounts. But I don't want them to delete submissions too. How can I achieve that?

  • Profile Image
    JotForm Support

    Answered by NeilVicente on May 09, 2014 at 11:32 AM

    @newoceans

    If you're just sharing form submissions to them, you can just instead use the form reports functionality

    Form reports can allow anyone to view submissions without 'write' access (for deleting).

    Reports can also be password-protected if need be.

    For more information about different kinds of form reports and how to use them, kindly visit the following link:

    http://www.jotform.com/help/chapter-6-Reports

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    Hope this helps!

  • Profile Image

    Answered by newoceans on May 09, 2014 at 02:29 PM

    Alrighty, didn't know about that option: great!

     

    Thnx for the quick reply ;-)