Image broken on thank you message

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    Asked on February 19, 2014 at 04:09 PM

    I have 2 images on my automated thank you message. One is showing up perfectly (our logo). The other one not. Can't figure out why. Any clues?

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    Answered on February 19, 2014 at 05:06 PM


    Thank you for contacting us.

    It seems the second Image source is the one which is broken:

    Looks like a wordpress shortened link - what image was it supposed to show?

    This link leads to a web-page instead.

    You can update this link to the correct one by clicking on the HTML button on the Thank you message page editor:

    Let us know if this helps.

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    Answered on February 19, 2014 at 08:30 PM

    Oh my gosh, I feel a little foolish. I see the error of my ways,... pointing to the page instead of the image itself.  Simple mistake that I stared at for hours. Thanks for your keen eye in pointing it out! All fixed & resolved.


    Thank you again.