Remove ReCapcha from Forms

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    Zoe Pritchard 
    Asked on September 15, 2021 at 11:15 AM

    We have not added recaptcha - but it is now showing on a number of our forms. Is there any way to disable this.

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    Answered on September 15, 2021 at 04:45 PM


    The ReCaptcha appearing on the form is a part of our security features preventing spam on the forms.

    Especially if you test the form, or submit it from the same IP address multiple times within a short time frame, the ReCaptcha might appear on the form. However, we understand that in some cases it can be a nuisance on the forms.
    We can manually whitelist paid users to remove the ReCaptcha from forms.

    I was unable to find a user account with your email
    Could you kindly give us a link to your form, or let us know your username, so that we can whitelist it?

    Looking forward to your reply.