What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I just received an email regarding an account I created, but when I try to log in, I get an error message

    Asked by avarone on February 19, 2014 at 06:38 PM

    I would like to use this website, but it has been extremely frustrating !!!!!!!!  Can not log in, one time I thought I was in and able to create a form, just to find out that I could not even save the form I created !!!!!!!!!

    email message create a form create find can not log in
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    JotForm Support

    Answered by BDAVID on February 19, 2014 at 07:17 PM

    Your account has been activated. I see the account was suspended and we apologize for the inconvenience.

    We have thousand of forms that need to be reviewed by our phishing detector system, sometimes it might be hard to determine the good forms from the bad ones, the  ones meant for phishing, for our phishing detector. Your forms have been white listed to avoid this from happening again.