What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Form doesn't seem to be working anymore

    Asked by creativo on July 11, 2011 at 08:41 AM

    http://www.thinkcreativo.com/file-upload.html

    Page URL:
    http://www.thinkcreativo.com/file-upload.html

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    JotForm Support

    Answered by mliz on July 11, 2011 at 11:56 PM

    Hi there,

    I just tested your form by uploading an image. I found no errors and did
    not encounter any problems when submitting the form. In addition the data
    submitted via the form also came up instantly as one of the submissions
    in the JotForm account.

    Are you still having issues with the form? Please let us know with the
    full details. We'd be happy to help.

    Thanks for using JotForm.

    Regards,
    Mliz

  • Profile Image

    Answered by creativo on July 11, 2011 at 11:58 PM
    Working fine now, thanks.

  • Profile Image

    Answered by creativo on July 12, 2011 at 08:26 AM
    For some reason now, I am not getting my files in dropbox.

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    JotForm Support

    Answered by liyam on July 12, 2011 at 10:43 AM

    Hello creativo,

    It may be possible that the syncing is doing alright but the downloading is taking a while.  Can you check your dropbox if it's still at the process of downloading the files?  I understand that your file attachments are at around the range of 20+ MB so it may take a while to get downloaded.

    Thanks,

    Liyam

  • Profile Image

    Answered by creativo on July 12, 2011 at 10:47 AM
    I think I fixed it. Thanks.

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    JotForm Support

    Answered by liyam on July 12, 2011 at 11:23 AM

    Hello creativo,

    Good to know it is resolved.

    If you have questions, concerns, and/or suggestions, please let us know.  We'd be happy to hear them.

    Thanks and warm regards,

    Liyam