Monthly Debit Fee

Good morning,

Specialized has been charged a monthly fee even though we did not want a subscription? It clearly states a free online service and we were unaware of any fees at all.

Please cancel this service ASAP as it was not authorized at all.

Specialized Cleaning Group Pty Ltd

Crystal Beverley Unstead

Hi, Crystal

Thank you for contacting us, could you please provide us with the username or email address connected to the account.

Hope to hear from you soon.

Good morning,
We received an email at operations@cies.com.au
Thank you
Crystal Unstead
Operations
Specialized Cleaning Group Pty Ltd
trading as Clean Sweep and Specialized Sweeping Services
0418600444
[cid:image001.jpg@01D7ABB7.5B4348A0][2017Sweeper_299px]
[cid:image003.jpg@01D7ABB7.5B4348A0]
...

Hi,

I cannot located any paid account associated with this email operations@cies.com.au.

Please check and send us a valid account email, thank you.

Good morning,
Appreciated, we will have a block put on asap from the bank. We did suspect fraud.
Thank you
Crystal Unstead
Operations
Specialized Cleaning Group Pty Ltd
trading as Clean Sweep and Specialized Sweeping Services
0418600444
[cid:image001.jpg@01D7ADE1.7B72B1C0][2017Sweeper_299px]
[cid:image003.jpg@01D7ADE1.7B72B1C0]
...

Yes, if you suspect any fraud that would be the most logical way to stop further charges.

However, note that if you have a valid JotForm account then your account will be suspended.

In any case, don't hesitate to contact us again if you need any other assistance.