What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Autotransponder - Delayed Response

    Asked by DesignEvo on February 19, 2014 at 10:42 PM

    Hi,

    Is there a way to send out an autoresponder after 2 days of submission of a form?

    Thanks,
    Stephanie

    thanks
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 20, 2014 at 12:55 AM

    Hello Stephanie,

    Unfortunately not. We do not have such feature where you can schedule an auto-responder to go out on a certain day or time. 

    You can achieve your requirement thorough some external 3rd party tools. The following guides should help you:

    MailChimp: http://kb.mailchimp.com/article/can-i-schedule-a-campaign

    Zoho: http://www.zoho.com/crm/help/miscellaneous/set-up-autoresponders.html

    Do get back to us if you have any questions.

    Thank you!

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    JotForm Support

    Answered by beril on June 15, 2016 at 10:22 AM

    Hey @Stephanie,

    We have great news for you! We've implemented scheduled autoresponders! Now, you can send your autoresponders to your submitters after selected time delay! 

    In order to use that feature you can simply follow the instructions below:

    1. Open Emails Wizard on the builder.

    2. Select autoresponder email that you want to delay its delivery time.

    3. Click on Advanced tab.

    4. Select schedule date on the drop-down menu in the Set Email Time section.

    Then, your response will be sent after selected time delay for each submission. If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.