- elfarAsked on February 19, 2014 at 11:45 PM
what can i do to do not close my accont
- JotForm Supportashwin_dAnswered on February 20, 2014 at 01:28 AM
Upon checking your account, I found that it is already active. It seems that one of my colleague have already taken care of your account problems.
We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. Few of your forms were suspected to be used for phishing and hence your account was auto suspended. Unfortunately, we cannot guarantee that your account will not be suspended again but you prevent it by not adding combination of username/password, email/password fields in your forms. You should also not create blank forms or fields without any label.
You may also like to upgrade your account as our anti-phishing system do not auto suspend paid account and requires human verification of forms.