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  • Profile Image

    Cant remember user name

    Asked by csuprocurement on July 11, 2011 at 10:26 AM

    Good Morning-

    I am trying to get in to our account and cant seem to remember my user name to do a fix.

    Plus the fix I am trying to do, I dont understand why it changed. its in the address line.  its says only put letter and number in that field. When clients do it gives an error. it received three other registrations just fine last week.

    I tested and I came with teh same error. 

    Its a Monday!!!

    I am in the Purchasing/ Procurement Department here at Colorado State University.

    My email address is frances.maizland@colostate.edu

    Hope to hear from you soon.

    Frances Marie Maizland

    970-491-7586 office number








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    Answered by allanftd on July 11, 2011 at 12:43 PM

    Hi Frances Marie,

    Thank you for your message. Your JotForm username is csuprocurement. Regarding your other concern, I tested the Address field in your form by entering letters and numbers but did not receive any error messages or any other issue. May we ask which browser you used when you tried it earlier? Do other fields also have the same issue?

    We'll await your response so that we can further assist you. Thank you for using JotForm!