What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are missing info as well.

    Asked by caitlinherron on June 29, 2010 at 09:23 AM
    My form was fine this morning but now is missing more than half the info that was there.
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    Answered by chirac on June 29, 2010 at 09:48 AM
    I'm thinking that JotForm is having major problems right now.
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    JotForm Founder

    Answered by aytekin on June 30, 2010 at 06:29 AM
    caitlinherron: You have many forms. Exactly on which form do you have this problem? Can you describe how can we see the problem?

    As far as I know we did not have any major or minor problem. I really need more details from you how can I see this problem? 


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    Answered by caitlinherron on June 30, 2010 at 08:05 AM
    http://www.jotform.com/form/1471526979This is the form. It was fine one minute then about 20 minutes later it was almost all gone. I didn't make any edits so I know it was a save issue. It took me a long time to put it together so I'm hoping you guys maybe have a backup?
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    Answered by caitlinherron on June 30, 2010 at 08:07 AM
    I meant to say I know it wasn't a save issue. I linked to the form from my webpage and it was showing but when someone went on about 20 minutes later to review it and fill out the form most the information was gone except for the first couple of lines for contact information.
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    Answered by chirac on June 30, 2010 at 11:21 AM
    Well, I know the date of birth is not working on this form as well as others on this site. I also know the the Grade answer repeated itself in the other grade areas that were not filled in. I really love your product and I an hoping that I can use it with confidence in the future. http://www.togmercyseat.com/enroll_ksiba_form.html