the date search is not working... why?

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    Asked on July 11, 2011 at 11:05 AM
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    Answered on July 11, 2011 at 12:55 PM

    Hi ahaliski,

    May we clarify what you mean by date search? Which part of JotForm can you find this search (kindly provide the URL if possible)? May we also ask which web browser did you use? 

    We shall await your response so that we can assist you further. Thank you for using JotForm!


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    Answered on July 13, 2011 at 02:51 PM

    sorry, When i click in submissions and I try to do a custom date range in the search by time frame, no results appear.  I notice someone else in the forum has the same issue.  I really need this function.


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    Answered on July 13, 2011 at 02:55 PM

    Found this post from another user and a reply:

    Custom Date not pulling submissions (Private) Asked by iWin on July 11, 2011


    I am trying to pull the submission information with a custom date range set and I am getting the error


    No results to display.

    Check your search query or time frame options.


    I know that our form was live at the date range set (6/28 - 7/4), and when I pull All Time I am seeing the submissions.



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    JotForm Support
    Answered by liyam on July 12, 2011

    Hello Pamela,

    Thank you for reporting this problem.

    I have tested the custom date option and indeed, it's not showing data for the specified date range.  I have submitted a ticket to our developers regarding this.  We'll let you know once this is worked on.

    Thank you for your patience.


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    Answered on July 13, 2011 at 10:51 PM


    We apologize for any inconvenience caused. It is a known issue and has been reported to our developers. They will be fixing it soon, although we cannot give a specific lead time for completion. What we can assure you is that this issue will be on top our developers' priority list. You will be advised as soon as this gets fixed.