Conditionally set the attached PDF

  • Loville Samson
    Asked on September 16, 2021 at 1:47 PM

    Hello.. I have multiple PDF files. I would like to send the same PDF file attached in my notification email to the auto responder. Can it be done by Jotform?

    Page URL: https://www.jotform.com/help/30-explanation-of-email-notification-and-autoresponder-settings/
  • Kiran Support Team Lead
    Replied on September 16, 2021 at 11:26 PM

    Do you mean to attach a PDF file to the email sent to the form submitter? If so, you may use an autoresponder email and attach the file in the Advanced tab of the email settings. Please see the guide below that might help with this.

    https://www.jotform.com/help/393-how-to-attach-a-file-to-autoresponder-emails/

    If you are referring to something different, please let us know. We will be happy to help.


  • Loville Samson
    Replied on September 19, 2021 at 10:57 PM

    Yes, but can I add condition on what to attach to the auto responder?

  • Vanessa_T
    Replied on September 20, 2021 at 4:08 AM

    Unfortunately, you cannot conditionally set what PDF to attach.

    You may however create multiple autoresponder emails and attach the appropriate PDF in each. Then create a condition to decide which email will be sent.

    How-to-Send-Email-Based-on-User-s-Answer

    Note that you can only create multiple emails if you subscribe to any of our paid plans.

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