What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Having Troubles Making a New Form.

    Asked by kmarimon1 on July 11, 2011 at 11:44 AM

    Not sure what exactly is the problem, but when i go My Forms >> New Form


    The button isn't responding. I can't select it at all.


    Not sure how to proceed.


    Please advise.


  • Profile Image
    JotForm Support

    Answered by mliz on July 12, 2011 at 01:02 AM

    Hi there,

    Please check whether JavaScript is enabled in your browser. In order to
    use the full functionality of JotForm Tool you need to have this enabled
    in your browser settings.

    For IE browsers:

    1. Open Internet Explorer, click the "Tool" button in the menu bar,
    select the "Internet Options" button and then select the "Security" tab.

    2. Select the "Internet" area, select "Custom Level" and go to the
     "Security Settings - Internet Zone" box.

    3. Click the checkbox to enable "Active Scripting" under the Scripting
    section and then click the OK button to apply the settings. Restart your
    browser when finished to apply the settings and enable JavaScript.

    To enable JavaScript in Opera

    1.  Press Ctrl + F12 to bring up the Preferences window. Alternatively, you
    can just click the menu toolbar then go to Settings > Preferences

    2.  Go to Advanced tab, choose Content on the menu to the left then tick
    the Enable JavaScript checkbox

    3.  Click OK to save your preferences.

    For Mozilla Firefox users:

    1. At the top of the Firefox window, click on the Tools menu and select Options.

    2. In the OptionsPreferences window, select the Content panel.

    3. Tick the box for 'Enable JavaScript'.

    4. Click 'Ok' 

    Let us know if this works for you.

    Best Regards,