Problem with Jotform

  • Profile Image
    Desiree Sousa
    Asked on July 11, 2011 at 12:20 PM

    Hello,

    I was using jotform on my blog, www.gaytravelinformation.com. Someone "spammed" me the other day and kept submitting requests via jotform (dozens and dozens of them) which has disabled my account. I would still like to utalize jotform on my web site. Can you please fix this problem for me and/or tell me what I need to do? Currently the link on my blog is broken.

    I look forward to your response.

    Sincerely,

    Desiree Sousa

  • Profile Image
    mliz
    Answered on July 12, 2011 at 01:27 AM

    Hi Desiree,

    You can enable strict check and add a Captcha field in your form to
    prevent Spam submissions from happening in the future.

    1) Using the Strict Check option found in the Preferences button's
    Advanced Settings
     tab to prevent multiple submissions from a particular IP address.


    2) Using Captcha form validation (under Power Tools) to ensure that your forms are not being submitted by annoying robots or autosubmission software.

    For the meantime I have reset your limits to enable submissions on your forms.

    Regards,
    Mliz