Save and Continue Option not working when the source code is embedded.

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    botanicalartsociety
    Asked on September 16, 2021 at 11:02 PM

    I have embedded a form in my website but the Save and Continue does not work.

    If I run the form from the Jotform url it is Ok but not when I embed the script. The Save button does not appear on the form.

    Is this a limitation or is there some setting which can be adjusted?

    I have now discovered that it works if I embed in an IFrame however the pages that appear if there is a draft are way larger than the part of the form that initially appears so the user can't see the buttons to push to discard or keep editing.

    Is there a way of editing these pages?1631850175_61440ebf8a314_JotForm problem

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    Igor_B
    Answered on September 17, 2021 at 10:00 AM

    Hi,

    If you could provide us with the page URL, we might help you a bit better with your issue.

    We would recommend adding a scrolling="yes" attribute to your iframe and setting the height to fill the remaining part of the webpage. This can be done by adding a following code to your iframe:

    style="height:calc(100% - TOP_BAR_HEIGHT)"

    Where, the TOP_BAR_HEIGHT is the height of all the elements above your form.

    Please note that the Save option will not work in the Incognito mode as it relies on the Local Storage of the Browser, which is blocked in the private modes.

    The Draft Buttons as well as the Save Dialog can both be edited via a Custom CSS. If you have a specific idea how would you like it to work, please let us know, and we will see what can be done.

    Embedding the source code directly always requires an iframe, unless the page contains only the Jotform code.

    Should you have any additional questions, please let us know.

    Kind Regards,