What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Question about SSL submission?

    Asked by 3Rcorp on February 20, 2014 at 12:48 PM

    I received a message from you about space issues. 

    "You currently have Reached the limits of your account. Your forms will be disabled Monday at 12pm EST. Free accounts are limited to 10 SSL submissions per month. 

    Upgrade your account today to continue using JotForm, receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy: 


    Thanks for using JotForm, 

    JotForm Team 

    http://www.jotform.com/ "

    What does "10 SSL submissions per month"? I do not understand 

    I await response from you


  • Profile Image

    Answered by jedcadorna on February 20, 2014 at 02:09 PM


    Thank you for contacting us.

    When you enable SSL in your form the information gets encrypted SSL is a protocol use to encryt data over the internet. Normally SSL is used for online ordering system so that sensitive data like credit card, etc. gets transmitted securely.

    The reason why you are receiving that message is that you have consumed your maximum 10 SSL submission per/month allowed for a FREE user. If you don't want to consume your SSL submission when embedding your form make sure to change https://secure to http://form.

    You may want to check on this guide on related to enabling or disabling your SSL submission: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions