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    Unable to find past forms?

    Asked by lyeager on February 20, 2014 at 12:54 PM

    Whenever I click on the My Forms tab at the top it does not show previous forms I've created. I can go into My Account and view past history to see that I have worked on them from this account, and when I click on the form linked it will take me to an un-editable version. However, I need to be able to update them. Any ideas?

    find
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    Answered by Carina on February 20, 2014 at 02:08 PM

    Can you please indicate the forms url or the username so we can look better into this question? I could not find any form under lyeager account.

    Thank you

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    Answered by lyeager on February 20, 2014 at 02:13 PM

    Here's a few of the forms in question:

    http://www.jotformpro.com/form/32583555799977

    http://www.jotform.us/form/32963331151145

    http://www.jotformpro.com/form/33034377653960

     

    The forms were created with this account. I will mention they have been shared with another user (nrasmus), who originally had an account and then invited me.

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    Answered by Carina on February 20, 2014 at 03:11 PM

    The 3 forms you mentioned are in the nrasmus account. The first 2 are working properly, the 3rd is not opening. Since when are they unavailable in your account?

    Thank you

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    Answered by lyeager on February 20, 2014 at 03:28 PM

    It's been a few months since I had to change them, so the last time I remember accessing them would have been around late October or early November. They are all visible on a Google site where I am hosting them, but as I mentioned I am unable to find them on my Jotform account to edit them.

     

    Thanks.

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    Answered by Carina on February 20, 2014 at 03:33 PM

    At this moment they are in the nrasmus account, this is why you cannot edit them. Is cloning the forms an option for you?

    Let us know if this worked out for you.