What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to switch credit cards on my account

    Asked by ectocritterz on February 20, 2014 at 03:05 PM

    Howdy.

     

    I need to switch credit cards form my monthly billing. How do I go about doing that?

    credit my account
  • Profile Image

    Answered by jedcadorna on February 20, 2014 at 03:34 PM

    Hello,

    Thank you for contacting us.

    We can cancel your active subscription and refund the previous payment for old card number so you can pay using your new card number this will downgrade your account back to free. Please confirm if you agree with this so we can assist you and make sure that you are not going to be charge twice.