What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not updating on web site

    Asked by AutomotiveHelpRepair on February 20, 2014 at 07:56 PM

    Form not updating on web site.




    Page URL:

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    JotForm Support

    Answered by BDAVID on February 20, 2014 at 09:17 PM

    Hi, what do  you mean by not updating in your website? I just submitted the form and I see it did go through. Please try to embed your form using your form´s iFrame code, this will prevent to conflict with any Jquery line of code in your site. 

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    Answered by AutomotiveHelpRepair on February 21, 2014 at 01:02 AM

    when I make an adjustment at jotform.com the updated form will noot change at web site.

    When I use Iframe script the form is cut in half?

    Thank you, 



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    JotForm Support

    Answered by EltonCris on February 21, 2014 at 02:22 AM

    Hi Leon,

     FYI, you are embedding your form using its source code. This means any changes made on the form builder will not automatically reflect on the embedded form unless you take your form source code again from the form builder and replace the existing source code on your page.

    Now, if you'd like the form to auto-update without re-embedding the source code, just use the default script embed or the one suggested by my colleague which is iframe. But first, I'd recommend using the default script embed code. This should work just fine. Here's how you can get it.