- rocky_tarAsked on February 20, 2014 at 09:04 PM
I have asked couple of private questions to the support team but I am yet to get any reply which made me wonder where can I find all the questions thatI have asked so far on the forum (public/private)?
Can you please tell me where can I access that information and answer the last two questions I asked because I have not got any replies till now. Thanks
- JotForm SupportBDAVIDAnswered on February 20, 2014 at 10:00 PM
Once you logged in your account, click on SUPPORT, Forum, enter your JotForm Username, and click on Sort By Date.
You will see all the threads you have opened.
- rocky_tarAnswered on February 20, 2014 at 10:17 PM
Thanks for your reply.
But this option only gives me the number of public questions I asked. What about the questions marked as private? Is there a way to access them?
- CesarAnswered on February 20, 2014 at 10:46 PM
Here are the links to the latests questions you have performed on the forum:
Do note that your private threads should still be viewable by you and the Support Team, as they are your threads.
Hope this helps, thank you.
- rocky_tarAnswered on February 20, 2014 at 11:04 PM
It may be that I did not submit the question, or something would have happened and I was thinking that I didn't receive a reply. Thanks for bearing me.
But this time around I will make sure that I submit the question :D
As usual, you guys are awesome with your support. I just recommended Jotform to my client and he was appreciative enough to open a Premium account with you.
- CesarAnswered on February 20, 2014 at 11:10 PM
Thank you for the input, that's really great of you to get the word out of our services. If you do need any further assistance from us, do let us know. Thank you again!