Unable to format the date in the "Text" field of PDF document.

  • McCavery
    Asked on September 19, 2021 at 1:57 PM

    1. In the PDF "Approval Med Cert", I don't want to include days (monday tuesday etc) in the date fields in this letter, how do I change this?
    2. in the same PDF, am trying to get the current date to display next to date of issue - what am I doing wrong?
    3. In the same PDF, the address doesn't display well - it includes Street name, suburb, etc not just the netered details when in the text box. When I insert the field, there is a big gap and it looks silly - how do I fix this so the address only displays and not the field labels?
    4. In the text, date from and to also include day names, how do I avoid this?

    Thank you,

    Adam McCavery

  • Ashwin JotForm Support
    Replied on September 19, 2021 at 2:24 PM

    #2. Please note that you can select the field in the PDF document template on "PDF Editor" and change the date format. Please check the screenshot below:

    1632075108 61477d648701a dateFormat Screenshot 10

    #3. Do you mean to say that you want to display both the dates side by side in the PDF document? Please note that you can drag and drop the fields in desired location. Please check the screenshot below:

    1632075535 61477f0f9b650 sideBySide Screenshot 21

    #4. I did check your PDF and found that you have added "Text" field in which you have added all the field name tags. Please note that you can strip the labels from the address field, and the following guide should help you: https://www.jotform.com/help/92-how-to-strip-headers-from-postal-addresses-in-email-alerts/

    #5. To remove the day name from the date field, you can change the date format of the field in PDF editor, as explained above in point #3.

    Hope this helps.

    Do get back to us if you have any questions.

  • McCavery
    Replied on September 20, 2021 at 10:44 PM
    Sorry, I'm not sure you've understood me.
    In the PDF:
    1. I need to strip the address headers in the PDF, the instruction you gave
    was for the email
    2. I need to remove the day names from the in-text fields in the text box
    *Adam McCavery **(MNNSc-NP, MN, GDN, GCN, PGC, BN(hons))*
    Nurse Practitioner (NP) & Clinical Director
    Web: www.clickclinic.com.au
    e-mail: info@clickclinic.com.au
    Tel:1300 356 214
    ...
  • Ashwin JotForm Support
    Replied on September 21, 2021 at 1:01 AM

    1. I need to strip the address headers in the PDF, the instruction you gave was for the email

    Please note that since you have added "Text" field in PDF document, the same steps need to the followed to strip the address label as explain in the guide. Please check the screenshot below:

    1632200176 614965f07e9ef addressLabels Screenshot 10

    Please use the following address tag in the "Text" field of a PDF document:

    {address:addr_line1}

    {address:city}

    {address:state}

    {address:postal}


    2. I need to remove the day names from the in-text fields in the text box

    I would suggest you to please share a screenshot on where you want to remove the day names of date field. The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/

    We will wait for your response.

  • McCavery
    Replied on September 21, 2021 at 3:15 AM

    Here is the screen shot.

    I need to strip the day names from the date field in the text


    1632208523 6149868bc1c9f date field scre Screenshot 10

  • Ashwin JotForm Support
    Replied on September 21, 2021 at 4:55 AM

    Please note that in email, you can add ":Date-US" after the unique field name of the date field and it will format the date correctly. For example:

    If the unique name of your date picker field is "{dateTo}", then you can format it by adding "{dateTo:Date-US}".

    Unfortunately, it is not working correctly in the text field of PDF document template. I am escalating this issue to our backend team. We will get back to you as soon as we have any update from them.

  • McCavery
    Replied on September 24, 2021 at 9:33 AM
    Is there any update yet on this issue within the text field on the PDF?
    This is stopping me making important changes in my business structure.
    *Adam McCavery **(MNNSc-NP, MN, GDN, GCN, PGC, BN(hons))*
    Nurse Practitioner (NP) & Clinical Director
    Web: www.clickclinic.com.au
    e-mail: info@clickclinic.com.au
    Tel:1300 356 214
    ...
  • Ashwin JotForm Support
    Replied on September 24, 2021 at 10:51 AM

    Please note that we have already escalated this issue to our backend team, but we have not received any update from our backend team yet.

    We will get back to you as soon as we have any update from them.

  • McCavery
    Replied on September 30, 2021 at 11:11 PM
    I understand the issue is not resolved but Is there a timeline for when
    this will be fixed? I need this functionality for my business continuity.
    *Adam McCavery **(MNNSc-NP, MN, GDN, GCN, PGC, BN(hons))*
    Nurse Practitioner (NP) & Clinical Director
    Web: www.clickclinic.com.au
    e-mail: info@clickclinic.com.au
    Tel:1300 356 214
    ...
  • Ashwin JotForm Support
    Replied on October 1, 2021 at 12:32 AM

    I hear your concern, but unfortunately, we cannot provide any ETA on this. I am sending a note to the assigned team. We will get back to you as soon as we have any update from them.