Why can't I access my forms tonight?

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    Asked on February 20, 2014 at 11:28 PM

    I can log in but when I try to access My Forms, it just sits there.  It did it in both JotFormPro and JotForm

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    Answered on February 21, 2014 at 01:39 AM

    Hello judykersey,

    I'm sorry for the trouble caused to you.

    I am unable to replicate the problem which you are having. Upon checking your account, I was able to see all the your forms under "My Forms".

    It could be a temporary browser related cache issue. Have you tried clearing your browser cache? Please do so and that should solve your problem. The following guide should help you:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!