What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I access my forms tonight?

    Asked by judykersey on February 20, 2014 at 11:28 PM

    I can log in but when I try to access My Forms, it just sits there.  It did it in both JotFormPro and JotForm

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    JotForm Support

    Answered by ashwin_d on February 21, 2014 at 01:39 AM

    Hello judykersey,

    I'm sorry for the trouble caused to you.

    I am unable to replicate the problem which you are having. Upon checking your account, I was able to see all the your forms under "My Forms".

    It could be a temporary browser related cache issue. Have you tried clearing your browser cache? Please do so and that should solve your problem. The following guide should help you:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do get back to us if the issue persists.

    Thank you!