What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
When you say "printed version" are you referring to the submissions you received over email or the PDF submission? Note that "Text" fields are not included on emails and PDF by default. If you want the text field to appear on the email message, you have to copy and paste it to your form notification on the form builder so you'll see it on every email notifications.
Here's a visual guide as an example:
Hope this helps!