Customer recognition and automatic filling of known information

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    Asked on February 20, 2014 at 11:57 PM

    For example, an existing customer has filled our jotform form last year and wants to subscribe anew for our products this year. Is there a way that the system will recognize his name or unique id and then pre-fill the known info such as address, etc. to avoid the customer refill all this known data?





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    Answered on February 21, 2014 at 02:00 AM

    Hello Pierre,

    Unfortunately, we do not have such feature. Our forms are not designed to query from previous submission records or get data from there. 

    If you just want to pre-populate your form with some value or transfer some data from one form to another, it is possible to achieve by taking advantage of our URL parameter feature. The following guides should help you:

    To achieve your requirement, you will have to download your form's source code, submission records and then add some custom code to read data from submissions and populate your form.

    Hope this helps.

    DO get back to us if you have any questions.

    Thank you!

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    Answered on February 21, 2014 at 02:36 AM

    In addition to Ashwin's suggestions, if you know a developer or can hire a developer, you may take advantage of JotForm's API to instantly pull up submission data from your form, search for the particular name and capture matching submission data to prefill that to a new form.

    For more info, please refer to the following link.

    JotForm API documentation