What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customer recognition and automatic filling of known information

    Asked by PierreVinet on February 20, 2014 at 11:57 PM

    For example, an existing customer has filled our jotform form last year and wants to subscribe anew for our products this year. Is there a way that the system will recognize his name or unique id and then pre-fill the known info such as address, etc. to avoid the customer refill all this known data?





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    JotForm Support

    Answered by ashwin_d on February 21, 2014 at 02:00 AM

    Hello Pierre,

    Unfortunately, we do not have such feature. Our forms are not designed to query from previous submission records or get data from there. 

    If you just want to pre-populate your form with some value or transfer some data from one form to another, it is possible to achieve by taking advantage of our URL parameter feature. The following guides should help you:



    To achieve your requirement, you will have to download your form's source code, submission records and then add some custom code to read data from submissions and populate your form.

    Hope this helps.

    DO get back to us if you have any questions.

    Thank you!

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    JotForm Support

    Answered by NeilVicente on February 21, 2014 at 02:36 AM

    In addition to Ashwin's suggestions, if you know a developer or can hire a developer, you may take advantage of JotForm's API to instantly pull up submission data from your form, search for the particular name and capture matching submission data to prefill that to a new form.

    For more info, please refer to the following link.

    JotForm API documentation