What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happen when I reach the 100 limit of the basic service?

    Asked by cfcu on July 11, 2011 at 03:34 PM


    I want to know what happen when I reach the 100 limit of the basic service. Will the form become lockout and any other submission will be lost, will you send me an email with the upgrade option.



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    JotForm Support

    Answered by mliz on July 12, 2011 at 01:54 AM

    Hi there,

    Once you reach your submission limit, your forms will be disabled.
    It will only be reactivated until you either upgrade your account or wait for
    the first day of the next month when your counter resets to zero.

    You will also receive a notification email when your forms are about
    to be disabled, the upgrade button is available once you go to the
    account settings.

    Let us know if you have further questions.