What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I cancel my Premium plan with Jotfprm

    Asked by fksa on February 21, 2014 at 01:22 AM

    Hi,

     

    Please advice as i would like to cancel my premium plan with immediate effect.

     

    Greetings

    Francois Kok

    premium plan
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 21, 2014 at 02:08 AM

    Hello Francois,

    I've cancelled your subscription. You will not be billed again, but your account will stay Premium until March 04, 2014 for the time you have already paid.

    Your forms are intact. We will not delete forms when someone downgraded the subscription to Free version. It's just your submission limit will go back to 100 per month and 100MB Storage.

    Thank you!