- saholidaytravelAsked on February 21, 2014 at 05:44 AM
- JotForm SupportNeilVicenteAnswered on February 21, 2014 at 06:00 AM
Our mail server logs show that emails are dispatched successfully to email@example.com
It is possible that your host might be rejecting it for reasons they know.
My hunch is that because your notification does not have a Sender Name specified, your host might be thinking the mails are spam.
Try setting a Sender Name for your notifications:
You may also want to add our mail servers' IP addresses to your host's whitelist. Here's how:
Please keep us posted on your results. Let us know if none of these solutions help.