received a "response for information request form" email

  • Profile Image
    Beth 
    Asked on September 20, 2021 at 12:16 PM

    This morning I received an email from you guys stating that my name is "Bill" (which it is not) and that you received my information request form. The email also asks me what county in Pennsylvania do I live in. I never requested anything of you guys, and I don't live in PA. The email came from a "noreply@jotform.com" email address.

    Please remove me from your email distribution list or whatever it is that is sending me emails.

    Thank you.

  • Profile Image
    Amin_N
    Answered on September 20, 2021 at 08:06 PM

    Hi there,

    Thanks for reaching out to us!

    Kindly be informed that this is Jotform Support System. You've probably filled a form and this is why you received that email.

    If you have any inquiries or questions regarding using our platform or any of our services, we will be more than happy to help.

    Your understanding is most appreciated.