My forms have disapeared

  • Jessica
    Asked on September 20, 2021 at 2:00 PM

    I have lost a very important form - Human Needs assessment. Can you help me retrieve it?

  • Rehan Support Team Lead
    Replied on September 21, 2021 at 12:39 AM

    Greetings Jessica,

    Unfortunately, we can not find a form using its name only. Do you have a form URL? If the form was deleted and purged from the trash folder then, unfortunately, we can not restore it.

    Looking forward to hearing from you.

    Thanks

  • justagirllikemecoaching
    Replied on September 21, 2021 at 12:33 PM
    this is the URL i was using
    https://form.jotform.com/211584719162054
    thanks
    ...
  • Lorenz JotForm Support
    Replied on September 21, 2021 at 9:49 PM

    Hi there,

    The form is under the account "D**zyg**l73@gm*il.com".

    Are you familiar with that email? If so, then you will need to log in with that account if you want to edit the form.

    OR, if you no longer have access to that account, you can simply clone the form with your new/current account.

    Guide: https://www.jotform.com/help/42-how-to-clone-an-existing-form-from-a-url/

    I hope this helps. Let us know if you need any further assistance.

  • justagirllikemecoaching
    Replied on September 22, 2021 at 12:11 AM
    Ohhhh...yes I am Thank you.. I feel so much better now
    ...