One payment option, the other FREE - Multi payment form

  • HopeIDWA
    Asked on September 20, 2021 at 2:09 PM

    I need to have two options for payment on the TBRI application form, one is to request a scholarship, which makes it free, and the other for payment.

    Currently, when someone registers, they cannot complete the form without paying.

    As you can see on the form, I added the free scholarship, but they still have to pay to finalize.


    Thank you!

  • Rehan Support Team Lead
    Replied on September 21, 2021 at 12:59 AM

    Greetings,

    In JotForm you can only use one payment integration in the form. If you've added a payment integration in the form already then the free option will not work.

    You can check the workaround explained in the guide below:

    https://www.jotform.com/help/182-how-to-create-a-basic-multiple-payment-form/

    Should you need further assistance then please let us know.

    Thanks