Why are my forms not being sent to my newly changed email address?

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    thenorahbird
    Asked on February 21, 2014 at 12:59 PM

    I have changed the email address to reflect a new one and yet, forms are still being sent to the old email that was on the account.

     

    How can this be rectified as it needs to happen asap!

     

    Thanks

  • Profile Image
    pinoytech
    Answered on February 21, 2014 at 02:26 PM

    Hi,

    Can you please share to us URL of your Form for us to investigate the issue and for further assistance?

    Thanks,

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    snewell
    Answered on February 21, 2014 at 02:47 PM

    I'm having the same problem.  I created my Jot account with my work email address, and now I woud like to change where the form confirmations are going to something other than my email address.   My site is  www.msprepsummit.org.  Thanks

  • Profile Image
    pinoytech
    Answered on February 21, 2014 at 03:33 PM

    @snewell

    Please refer on this thread for my response about your query.

    Thanks,