What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a way for the customer to add custom info to an item?

    Asked by riverviewpto on February 21, 2014 at 02:14 PM

    I'm trying to set up a small store for our PTO.  I can put in the items alright for the most part, but we want to add the option of putting a custom name on the back of the apparel.  How would I do that??  Is there a way for customer to type into a blank field to be connected with each item?

    Also, it there a way to duplicate my first Item 5-6 times or do I have to re-type it all??

    Page URL:
    http://form.jotform.us/form/40514249803148

    name blank field items
  • Profile Image
    JotForm Support

    Answered by Mike_T on February 21, 2014 at 03:32 PM

    Thank you for contacting us.

    There is no way to add the custom info fields to products, but we can use conditional logic to show our manually added form fields upon user actions.

    For example, I have added two Text Box fields (Item #1 Details and Item #2 Details), and then added two Show conditions:

    Form:

    http://form.jotformpro.com/form/40516280523952

    You can Clone that form to check the back end.

    We have a duplicate form field option, but you can not duplicate some products within your payment field.

    Please feel free to contact us if you need any further assistance.