What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I have more than one user on my account?

    Asked by ldhoffmann on February 21, 2014 at 04:28 PM

    I work with a non-profit org and I am in Canada while the director is in Kenya. Can we both use this account ?

    How do I change the email address to whom the contact / request info & signup forms go to ?



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    JotForm Support

    Answered by BDAVID on February 21, 2014 at 05:00 PM

    Hi, yes you can add a sub-user account. Please take a look a this guide to share forms with a sub-account user.

     In order to change the email address where submissions are being sent:

    1. Log into your JotForm account and go to My Forms section.
    2. Select the form and click on "Edit Form"

    3. Click on "Setup and Embed" tab on the form builder toolbar. Click "Email Alerts" button

    4. Select and Click your "Notification"

    5. Click on "Reply-To and Recipient Settings" button (third from the right along the bottom)
    6. An envelope will appear. You can view and change the email address in the field highlighted below:
    7. Click "Finish" and Save your form.
    Let us know if you have more questions.