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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Full Name is not showing up in email notifications.

    Asked by mlatneysr on February 21, 2014 at 10:52 PM
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    JotForm Support

    Answered by EltonCris on February 22, 2014 at 01:22 AM


    That usually happens when a field tag isn't correct or not included on your form notification email. Recreating your notification email should fixed the problem. Just delete the existing notification then create a new one.

    Hope this helps!