What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    ssl submissions

    Asked by kieren1118 on February 22, 2014 at 08:06 AM


    I have created two forms on your website but for some reason it is telling me I have used 6 secured SSL submissions already...


    Could you have a look into it for me please.




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    Answered by OLEAARTS on February 22, 2014 at 08:35 AM

    hey, you need to check what URL you are using,

    the SSL starts like this


    non SSL start like this

    http://form.jotform....... or http://www.jotform......

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    JotForm Support

    Answered by liyam on February 22, 2014 at 12:12 PM

    Hello Kieren,

    OLEAARTS is correct.  You might be sharing a form URL that's using SSL.  You will need to replace your form's URL from https:// to http://.  

    You can also share with us the link of the form you're using so for us to be able to provide you more precise instructions and see to it that you won't be using up your SSL submissions capacity.

    Please do let us know if you have further questions or concerns.