ssl submissions

  • Profile Image
    kieren1118
    Asked on February 22, 2014 at 08:06 AM

    Hi,

    I have created two forms on your website but for some reason it is telling me I have used 6 secured SSL submissions already...

     

    Could you have a look into it for me please.

     

    Regards,

    Kieren

  • Profile Image
    OLEAARTS
    Answered on February 22, 2014 at 08:35 AM

    hey, you need to check what URL you are using,

    the SSL starts like this

    https://secure.jotform........

    non SSL start like this

    http://form.jotform....... or http://www.jotform......

  • Profile Image
    liyam
    Answered on February 22, 2014 at 12:12 PM

    Hello Kieren,

    OLEAARTS is correct.  You might be sharing a form URL that's using SSL.  You will need to replace your form's URL from https:// to http://.  

    You can also share with us the link of the form you're using so for us to be able to provide you more precise instructions and see to it that you won't be using up your SSL submissions capacity.

    Please do let us know if you have further questions or concerns.

    Thanks.