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    autoresponder email not send if compile infinite list field

    Asked by tkart on February 22, 2014 at 02:01 PM

    I've a form that work fine and send autoresponder email correctly.

    if i compile the fields of infinite list widget the autoresponder email is not send and for resolve the problem i've to clean the cache of my account

    any ideas?

    thanks

    autoresponder email email problem cache
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    Answered by Carina on February 22, 2014 at 09:12 PM

    I did some tests and had the same problem. I forwarded this issue to our development team so they can review this matter further. You will be notified through this thread once we have an update from them. Thank you. 

    Let us know if we can be of more assistance.

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    Answered by tkart on February 23, 2014 at 01:24 PM

    Ok thanks 

    There are some alternative to infinite list? 

    I've just try dynamic field but there are same problem .

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    JotForm Support

    Answered by BDAVID on February 23, 2014 at 02:16 PM

    Hi, what problems are you seeing with the Dynamic Fields? You can try the Matrix Dynamic widget too:

      

    Just add the headers separated by commas:

    Hope this helps you, let us know what happens.

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    Answered by tkart on February 24, 2014 at 02:36 AM

    Thanks 

    Same problem

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    JotForm Support

    Answered by ashwin_d on February 24, 2014 at 03:10 AM

    Hello tkart,

    This issue is already reported to our back end team. Upon checking the ticket status, I found that we are already working on this issue. Hopefully this issue will be resolved soon; we will get back to you as soon as we have any update from our back end team.

    Thank you!

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    Answered by Webpills on February 28, 2014 at 07:52 AM

    hi 

    any news ?

    i really need this function and don't find any alternative 

    thanks in advances

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    JotForm Founder

    Answered by aytekin on February 28, 2014 at 11:15 AM

    I have assigned the ticket to another developer who is less busy. We will work on it and get back to you. 

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    JotForm Support

    Answered by liyam on March 02, 2014 at 02:05 AM

    Hello tkart and Webpills,

    We've just made a fix that should let your users receive auto responder emails now.  Please do let us know if the problem persists.

    Thanks for your patience and we apologize for this inconvenience.

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    Answered by Shaula on March 03, 2014 at 05:36 AM
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    Answered by Carina on March 03, 2014 at 08:24 AM

    @Shaula

    Your message came out empty. If you need more assistance please let us know.

    Thank you