Email Notifications

  • Profile Image
    Asked on February 22, 2014 at 10:00 PM


    Even though I have my email notification set to a specific email address, the emails are still sent to the email address in my Profile/General Information settings. I have tries several times but it doesn't seem to work.



    Mark Ingram

  • Profile Image
    Answered on February 23, 2014 at 02:38 AM

    Hello Mark,

    I did check all your last edited forms and did not find any issue with them. None of them are set to send submission emails to your profile email address.

    Are you clicking on "Test Email" button of your email alert? Please be noted that clicking on "Test Email" will always send test submissions to your account / profile email address. To test your notification alert you should actually click on "Preview" button of you form builder and click submit button of your form.

    Thank you!

  • Profile Image
    Answered on February 23, 2014 at 04:20 AM
    That was the issue. I discovered it shortly after emailing you. Thanks for the help.
    Mark J. Ingram, Psy. D.,
    Archeus Psychological Associates, Inc.
    2790 Skypark Drive, Suite 210
    Torrance, CA 90505
    (424) 271-2933 ext. 13
    (310) 218-0083 FAX
    The information contained in this transmission is confidential and may be privileged and/or contain confidential mental health/medical information that is legally protected from disclosure by state and federal law, including the Health Insurance Portability and Accountability Act of 1996 and related regulations. This information is only for the use of the intended recipient to whom it is addressed. Use, disclosure, distribution or copying of documents transmitted to you in error is strictly prohibited. If you have received this message in error, please notify me by e-mail (by replying to this message) or telephone (number above) and permanently destroy or delete the original and any copies immediately. Thank you.