Why don't checked boxes show up in emails?

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    stephenjacques
    Asked on February 22, 2014 at 11:34 PM

    Hello there

    when receiving a form by email, the following check boxes when ticked do not appear in the message:

    - PAIN DE MOUSSE

    - GLASSAGE

    - TYPE DE RESINE

    please advise.

    thanks,

    stephen deplanque

  • Profile Image
    EltonCris
    Answered on February 23, 2014 at 04:01 AM

    Hi Stephen,

    It seems some of the field variables including the fields you've mentioned are missing on your form notification.

    This is the reason why they do not appear on the email. Recreating your notification email should fixed the problem. Just delete the existing notification email and create a new one.

  • Profile Image
    stephenjacques
    Answered on February 23, 2014 at 04:30 AM
    hello EltonCris,
    I indeed forgot to update my notifications
    thanks for the help!
    stephen
    Le 23 fr. 2014 20:01, JotForm Support Forum a rit :
    ...
  • Profile Image
    EltonCris
    Answered on February 23, 2014 at 04:31 AM

    You're welcome!

    Regards!