- nizar.g.qassisAsked on February 23, 2014 at 03:40 AM
yesterday i asked you to change my username from oleaarts to nizar.g.qassis
and my support questions are gone
Nizar G. Qassis
- JotForm SupportEltonCrisAnswered on February 23, 2014 at 04:29 AM
That must be the reason why. As far as I know forum doesn't have yet the ability to transfer asked questions to the new username. As of checking with your old username, you have 3 questions asked including the username request.
Here are the 3 threads:
I'm afraid you can't access these threads since they are marked as private. I can turn this into a public thread so you can view it while logged in to your new username. Would you like us to do so? Kindly confirm.
- nizar.g.qassisAnswered on February 23, 2014 at 06:58 AM
no you don't have to do that, it's just more professional to keep everything even when changing the username,, that's all, thank you,
- JotForm SupportNeilVicenteAnswered on February 23, 2014 at 07:02 AM
I have submitted a ticket to have this aspect of the forum improved.
Thank you for your input.