What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Payments were submitted through PayPal Pro but I don't have a PP pro account how do I claim them?Asked by marleykh555 on February 23, 2014 at 02:21 PM
If you have a standard PayPal account. I would suggest to contact PayPal support and inform them about the account you have used to obtain these payments.
In regards to using PayPal Pro, I would suggest to make sure the standard PayPal Payment Tool is on your forms, as opposed to the PayPal Pro payment tool.