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Karen ShapiroAsked on September 23, 2021 at 10:24 AM
Hello,
I was sent a form to fill out on Jotform a couple of months ago and it is embedded Safari. I've been trying to remove it to no avail. If I knew this would happen I wouldn't have filled out the form.
Please let me know how I can remove it.
I do not know how to code.
Thank you!
Karen Shapiro
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VincentJayReplied on September 23, 2021 at 6:35 PM
Hello,
Are you asking how to remove the embedded form? If yes, please share the website link where the form is embedded so we can check it.
We'll wait for your response.
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Karen ShapiroReplied on September 24, 2021 at 8:22 AMhttps://eu-submit.jotform.com/submit/210727909165359#
Attached is a screenshot in case it helps.
Thank you!
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VincentJayReplied on September 24, 2021 at 11:47 AM
Hi,
If you're sharing a screenshot, unfortunately, we cannot see it. To post a screenshot here in the support page, please follow this guide: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/
We'll wait for your response. Thank you!
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Karen ShapiroReplied on September 24, 2021 at 1:00 PMI hope you received the new message with the image. It didn't seem to go
anywhere when I clicked on the orange post this call to action button.
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VincentJayReplied on September 24, 2021 at 5:23 PM
Hello,
This is the only message that we received:
Please follow this guide:
- Open this link: https://www.jotform.com/answers/3375133
- Click the add image and then reply to us again.
- Please make sure that it is an image (jpeg, jpg, gif, png)
We'll wait for your response. Thank you!
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Karen ShapiroReplied on September 24, 2021 at 5:54 PM
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VincentJayReplied on September 24, 2021 at 7:05 PM
The error message means that there are incomplete fields. You need to finish all form fields before submitting the form.
May I know what do you want to remove? You can click the "Go Back" link to complete or finish the form. You can also open the form to fill it out again. Here's the link: https://www.jotform.com/form/210727909165359
Is that what you're trying to ask?
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Karen ShapiroReplied on September 25, 2021 at 8:44 AMNo it’s not. I filled out the form long ago. I sent you the link and photo to show you what I’ve been left with. There is nothing to fill out. The message is all there is when I click on the tab and the tab is there permanently. I cannot remove the tab.
How to I remove the tab &/or any connection to jotform?
I cannot find it on my computer anywhere.
Thanks.
Sent from my iPad
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VincentJayReplied on September 25, 2021 at 3:01 PM
If you want to remove it from your Safari browser, please check your bookmark and delete it. You can follow this guide: https://support.apple.com/en-ph/guide/safari/ibrw708a7101/mac
Is that what you're trying to ask?
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Karen ShapiroReplied on September 26, 2021 at 12:22 PMThanks but I followed the instructions and there is no bookmark for this.
Any other suggestions?
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VincentJayReplied on September 26, 2021 at 4:22 PM
Thank you for trying.
Sorry for the inconvenience.
I don't have a Safari Browser at the moment to test it, could you please check your Favorites and check if you can see if there's any Form Name Title or JotForm related? Here's a guide:
Go to Bookmarks -> Favourites and then edit your Favourites.
Let us know how it goes.
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VincentJayReplied on September 27, 2021 at 12:57 PM
Hello,
According to my colleague, it is a Pinned tab. To remove it, please follow the screenshot guide:
You can also check this guide: https://www.macrumors.com/how-to/pin-tabs-safari-browser-mac/