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    when my clients fill out the form on the ipad there is an error message

    Asked by hounglau on February 23, 2014 at 10:21 PM

    When clients fill the form on the ipad in our clinic,  an error message comes up, when the form is filled on line via a desktop computer it seems to work fine.

    on another ipad

    can you look at the error for me please

    Page URL:
    www.bondi-acupuncture.com.au

    Screenshot
    ipad message fill
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    JotForm Support

    Answered by EltonCris on February 24, 2014 at 01:42 AM

    Hi,

    Sorry but the form does not seem to be from Jotform. I assumed that is a prebuilt PHP form that works specifically on your site? Unfortunately, we cannot provide assistance about any 3rd party forms except from Jotform.

    Thanks!