What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Endless please wait button.

    Asked by craftlabph on February 23, 2014 at 11:22 PM

    Hello!

    I'm trying to edit a submission on my form but when I tried saving it by clicking the submit button, nothing is happening. It just says "Please wait...". Can someone help me with this?

     

    Thanks!

    Screenshot
    please wait thanks edit a submission hello
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 24, 2014 at 02:03 AM

    Hi,

    I cannot seem to reproduce the problem here even when using the same form. Check this:

    Did you recheck if all fields has been filled? Can you please try it again with your browser's cache cleared or perhaps with another browser? There are fields like product that needs to be filled before resubmitting the form. Please try it again and let us know here if the issue persists.

    Thanks!

  • Profile Image

    Answered by craftlabph on February 24, 2014 at 02:51 AM

    Hi EltonCris!

    I cleared the cache on my browser and it did work.

    Thank you very much!