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  • Profile Image

    Hiding details when radio button is not filled

    Asked by craftlabph on February 23, 2014 at 11:29 PM

    Hello!

    I want the Order Details (as seen on my form) to be hidden when the user is not yet filling up the order type. Is there any way to do this?

    Screenshot
    hidden hello
  • Profile Image

    Answered by pinoytech on February 24, 2014 at 01:51 AM

    Hi,

    Yes, that is possible using Conditional Logic feature.

    Here's the condition you need to achieve that:

    Please take a look at this clone form: http://www.jotformpro.com/form/40540971954964

    If you need further assistance, please let us know.

  • Profile Image

    Answered by craftlabph on February 24, 2014 at 01:59 AM

    Hi pinoytech,

    I tried the clone you made but the fields inside the form collapse element still appears when I open the form collapse element and without choosing any of the order type.

    I want every field inside the form collapse element to be hidden when a user does not choose any order type.

    Is there any workaround with this? Can you give me other suggestions with what I'm trying to achieve?

     

    Thanks

  • Profile Image

    Answered by pinoytech on February 24, 2014 at 02:14 AM

    Hi,

    I've took a look at my clone form and it seems to be working fine. If Order Type is empty, Collapse tool (Product Details) is hidden.

    Please take a look at this video: http://www.screencast.com/t/a0amwvZNE0H

    Can you please clear your browser cache and cookies first then check clone form again?

    Thanks,