Hiding details when radio button is not filled

  • Profile Image
    craftlabph
    Asked on February 23, 2014 at 11:29 PM

    Hello!

    I want the Order Details (as seen on my form) to be hidden when the user is not yet filling up the order type. Is there any way to do this?

  • Profile Image
    pinoytech
    Answered on February 24, 2014 at 01:51 AM

    Hi,

    Yes, that is possible using Conditional Logic feature.

    Here's the condition you need to achieve that:

    Please take a look at this clone form: http://www.jotformpro.com/form/40540971954964

    If you need further assistance, please let us know.

  • Profile Image
    craftlabph
    Answered on February 24, 2014 at 01:59 AM

    Hi pinoytech,

    I tried the clone you made but the fields inside the form collapse element still appears when I open the form collapse element and without choosing any of the order type.

    I want every field inside the form collapse element to be hidden when a user does not choose any order type.

    Is there any workaround with this? Can you give me other suggestions with what I'm trying to achieve?

     

    Thanks

  • Profile Image
    pinoytech
    Answered on February 24, 2014 at 02:14 AM

    Hi,

    I've took a look at my clone form and it seems to be working fine. If Order Type is empty, Collapse tool (Product Details) is hidden.

    Please take a look at this video: http://www.screencast.com/t/a0amwvZNE0H

    Can you please clear your browser cache and cookies first then check clone form again?

    Thanks,