- brownsartAsked on February 23, 2014 at 11:46 PM
- JotForm Supportashwin_dAnswered on February 24, 2014 at 02:05 AM
Upon checking your last few edited forms, I did not find any issue with that. You should be receiving the submission emails normally.
I have cleared your form cache and sent you a test submission. Could you please let us know if your received the email notification or not?
Our email server log confirms that the notification emails are being sent to your email inbox. Please see the log here:
/var/log/jotform/amazonSES.log:[24/Feb/2014:02:02:36 -0500] 40528013589355 AmazonSES Sent email to email@example.com - MessageID:0000014462b3d394-e6000af4-a8ba-401f-82e8-063450f3f5ff-000000 - RequestId:a3f28c18-9d21-11e3-9f05-872bed662736
Please check and get back to us if you have received this submission email. You may also like to check your spam folder.
- brownsartAnswered on February 24, 2014 at 05:10 AMDear Jotform
Thank you for your prompt reply and for resolving this matter.
Sent from my iPad